At Super Sourse, customer satisfaction is our priority. However, due to the nature of digital products, we follow a strict no-refund policy under most circumstances. Please read our refund terms carefully before making a purchase.
1. Non-Refundable Items
Since our products are digital and instantly downloadable, we generally do not offer refunds for:
✅ Wrong product selection by the customer
✅ Change of mind after purchase
✅ Lack of software/hardware compatibility
✅ Personal dissatisfaction with the product
2. Eligible Refund Cases
We may consider a refund in the following cases:
✔️ Duplicate Purchase – If you accidentally purchased the same product twice.
✔️ Corrupt or Non-Functional Files – If the downloaded file is damaged and we cannot provide a replacement.
✔️ Incorrect Product Delivered – If you receive a completely different product than what you ordered.
3. How to Request a Refund?
📩 Email us at infosupersourse@gmail.com with:
- Your order details
- The issue you’re facing
- Screenshots (if applicable)
We will review your request within 3-5 business days and respond accordingly.
4. Chargebacks & Disputes
If a chargeback or dispute is filed without contacting us first, your account may be permanently banned from future purchases. Please reach out to our support team before taking any action.
We appreciate your understanding and support! 🙌